We understand that circumstances change, and you may wish to delete your account with us. Our account deletion process is designed to ensure that your data is handled securely and in compliance with our privacy policy. Please follow the steps below to initiate the account deletion process:
1. Allow Your Subscription to Expire
To begin the account deletion process, your subscription must first expire. Please ensure that you do not renew your subscription, and it will automatically be set to expire at the end of the current billing cycle. Once your subscription has expired, you will enter a waiting period before the account deletion is finalized.
2. Waiting Period for Data Deletion
After your subscription expires, your account will remain active for a period of 180 days. This waiting period allows you to retrieve any data or information you might need before it is permanently deleted.
3. Automatic Data Deletion
At the end of the 180-day waiting period, your account and all associated data will be automatically deleted from our systems. Please be aware that this process is irreversible, and all data will be permanently removed.
4. Important Considerations
- Backup Your Data: Before your subscription expires, ensure you back up any important information or data you may need. Once the account deletion process is initiated, you will not be able to recover any data.
- Subscription Management: Contact our support team for assistance.
- Contact Us: If you have any questions or need assistance with your account or subscription, please reach out to our customer support team. We’re here to help!
5. Contact Support
For any further questions or if you require additional assistance, please contact our support team at support@crmonline.com.au. Our team is available to provide support and address any concerns you may have.
Thank you for being a valued customer. We appreciate your understanding and cooperation.